Privacy Policy

Effective Date: August 1, 2026

At ABC Hopes, we value the trust placed in us by our participants, families, volunteers, donors, and community partners. Protecting your privacy and handling your personal information responsibly is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or interact with our organization.

Information We Collect

Depending on how you interact with ABC Hopes, we may collect information including:

  • Name

  • Mailing address

  • Email address

  • Telephone number

  • Information submitted through contact forms

  • Participant and volunteer information submitted through Smartwaiver

  • Emergency contact information

  • Program registration information

  • Donation information

  • Newsletter subscription information

  • Website usage information collected through cookies and analytics

Some information submitted on behalf of participants may be provided by a parent, legal guardian, conservator, or other authorized representative.

How We Use Your Information

ABC Hopes uses personal information to:

  • Respond to questions and inquiries

  • Process program registrations and volunteer applications

  • Administer participant and volunteer records

  • Process donations

  • Send tax acknowledgment letters and donation receipts

  • Communicate about programs, events, fundraising campaigns, and organizational updates

  • Improve our website and services

  • Meet legal, regulatory, and operational requirements

We only collect information that is reasonably necessary to carry out these purposes.

Payment Information

Donations and certain payments made through our website are securely processed by trusted third-party payment providers, including DonorPerfect, Stripe, PayPal, and Square.

ABC Hopes generally does not receive or store complete payment card information. Payment information is processed directly by these providers in accordance with their own privacy and security practices. We encourage you to review the privacy policies of any payment processor you choose to use.

Third-Party Services

To help operate our organization, we utilize trusted third-party service providers, including:

  • Squarespace (website hosting)

  • Smartwaiver (digital waivers and participant registration)

  • DonorPerfect (donor management)

  • Stripe, PayPal, Square

  • Constant Contact (email communications)

These providers may collect or process information as necessary to provide their services. Their use of your information is governed by their respective privacy policies.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You may adjust your browser settings to refuse cookies; however, some portions of the website may not function as intended.

Email Communications

If you subscribe to receive emails from ABC Hopes, we may send newsletters, event announcements, fundraising updates, and organizational news. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

Media and Photography

ABC Hopes celebrates the accomplishments of our participants through photographs and videos shared on our website, social media, and other communications. Photographs or videos are used only after appropriate authorization has been provided through our participant or volunteer media release process.

How We Protect Your Information

ABC Hopes takes reasonable administrative, technical, and physical measures to help protect the personal information entrusted to us. While no method of transmitting or storing electronic information can be guaranteed to be completely secure, we work with reputable service providers and follow reasonable practices designed to safeguard the information we collect.

Information Sharing

ABC Hopes does not sell or rent personal information. We may share information only when necessary to:

  • Process donations or payments

  • Provide requested services

  • Comply with legal obligations

  • Protect the safety, rights, or property of ABC Hopes or others

Children's Privacy

Many individuals served by ABC Hopes are adults with intellectual and developmental disabilities. When participants are minors or when an authorized representative is acting on behalf of a participant, personal information may be submitted by a parent, guardian, conservator, or other authorized individual.

Your Choices

You may request to:

  • Update your contact information

  • Correct inaccurate personal information

  • Ask questions regarding your personal information

  • Opt out of marketing communications

Certain information may need to be retained to comply with legal, financial, or operational requirements.

Changes to This Privacy Policy

ABC Hopes may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

ABC Hopes, Inc.
710 E. Parkridge Avenue, Suite 106
Corona, CA 92879

📞 (951) 407-9047

✉️ info@abchopes.com